Adding Users/Groups

Learn how to add Individual Users and Groups in Box

Box has two different ways of adding individual users, which depend on the user type.

Adding Managed Users

The Admin and Co-Admins can add users through the Admin Console in the Users & Groups panel. When creating a user, you can select Groups and Folders to give them access immediately.

Adding a managed user requires an additional license and will increase the subscription cost.

Adding External Users

Since external users are outside of the organization, they aren't added through the Admin console. Instead, simply share an item with an email address outside of the organization.

Adding an External User does not require a license.

Adding Unmanaged Users

Unmanaged users can't be added manually. Instead, an unmanaged user will be added if an unlicensed account begins using the managed domain.

Adding Groups

Groups are added in the same place as Users in the Admin Console. As part of creating the Group, admins or co-admins will need to set the permission level and who can invite other users. Groups can be restricted so that only Admins can add members, so that only members can add members, or set to allow anyone to add a member to the group.

When creating a new group, managed users can be added to the group during configuration.